Frequenty Asked Questions

THAT-1 and QuickTap sit on the handset side of the telephone. The typical telephone recording adapter plugs into the telephone line. By the time the signals get to the telephone line, they are mixed together and cannot be easily separated. As a result, the voices and DTMF tones from your telephone are much louder than the voice (or computer voice) at the other end of the call. Your telephone, on the other hand, has access to both signals. The handset coily cord contains a good mix of local voice, tones, and the distant voice. Also, the standard phone line devices do not work on digital PBX, multi-line Key or ISDN telephones because of their nonstandard wiring. But all of these telephones use a similar handset cord interface.

Our Inline Patch gives you separate controls for your voice and the callers voice. You can also play the recording back into the phone line and mix it in with your voice while you talk. One drawback, Inline Patch connects between your phone line and the wall jack. You will want to keep your THAT-1 / THAT-2 / Voicepath for use on digital or PBX telephones.