Below you'll find our Frequently Asked Questions for this product. If you have a question
that you don't see answered here, please email your question to support@jkaudio.com
or call 1-800-552-8346.
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The headset I am currently using goes through an amplifier before
it connects to my telephone. Will the Voice Path work with this headset? |
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If the amplifier was designed to connect to any telephone's handset
jack then yes. The Voice Path goes between the amplifier and your telephone base.
Simply connect the Voice Path modular jack marked "Phone base" to the handset jack
of your telephone base and the Voice Path modular jack marked "Handset / headset"
to the amplifier's modular jack (that usually connects to the telephone handset jack).
Leave your headset connected to the amplifier as usual and it should work fine. |
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Can I still use my computer speakers when the Voice Path is connected? |
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Yes. You will need a "Y" adapter for your sound card line output.
This adapter should have 1 stereo mini plug (male) that splits into 2 stereo mini
jacks (female). Plug the adapter into your sound card line output, plug your computer
speakers into one of the adapter's mini jacks and the Voice Path "input from PC" cable
into the other. |
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I have a Voice Path connected between my telephone and computer. I
can record conversations to my sound card but cannot send audio (from the PC) down
the phone line. What should I do? |
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First make sure the Voice Path cable marked "input from PC" is connected
to the line output or speaker output of your sound card. This is usually where you
connect your PC speakers. Next, make sure your computer volume (software) is at an
acceptable level.
Now follow these steps:
- Complete a call to a friend who can listen and evaluate the signal. You will be
able to hear their comments during the call.
- Set the gray pushbutton on the Voice Path to the in position. This disables the
handset microphone and enables the audio input.
- Play an audio file on your computer. It should be long enough to complete this
test (or select "loop playback" from your software).
- Now switch between the 3 handset type positions on the ABC selector switch on
the back of the Voice Path. Select the position with the best audio quality (best
does not necessarily mean loudest!). Now adjust the sound card output level using
your software.
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