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Will Universal Host work with my phone system?

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Probably yes. The three handset microphone types that we support, electret, dynamic and carbon, cover every handset microphone type that we have seen in use, but the wiring in each phone can change without notice. Universal Host works with virtually any PBX, ISDN, VoIP or even a plain old analog telephone like many of us have at home, as long as the telephone has a standard handset.

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Will your digital hybrid provide phantom power for a condenser mic?

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No, this device will not provide phantom power. If you connect your mic directly to the Universal Host, use a dynamic mic.

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Why can't I dial out on my phone and I hear a lot of noise on the call?

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The Universal Host will not work with any telephone that has a keypad or an amplifier in the handset. You need to use a telephone with a standard handset.

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Can Universal Host auto-answer or auto-disconnect?

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No, the handset cord on your phone is only active if the handset is off-hook. This must be done manually. So there is also no way to auto-disconnect. You must return the handset to the cradle.

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I have everything connected correctly. Why can't the caller hear me?

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There are two things you should check: First, the position of the A-B-C switch which will probably use either setting A or C for most phones. Next, you cannot use the speakerphone function on your telephone during your recording. Universal Host accesses audio through the handset cord. With the speakerphone turned on, there is no audio going through the handset. You must use a microphone connected to the hybrid or through a mixing console.

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Can I still use my phone to take regular calls or do I have to disconnect the Universal Host when I am not using it?

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You can leave the Universal Host in place and your telephone will continue to operate normally. Audio will only pass through the hybrid when you press the "Online" button.

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What types of computer is this device compatible with?

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Our Universal Host should work great with any PC, Mac or laptop that has a USB 2.0 compatible port. The Universal Host can send and/or receive stereo audio through the USB connection.

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What kind of sound card do I need on my computer?

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With the Universal Host, you do not need a sound card. Just connect the USB cable for full duplex audio from your telephone to your computer. Connect your microphone and headphones directly to the Universal Host or connect your audio mixing console to the Universal Host for a great way to link your conference room, webinar and phone callers.

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Why does my laptop only record half of the conversation? I am using the Stereo output on the Universal Host and I have a stereo cable.

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Most laptop computers only have a mic input, which is mono. You should use the USB connector instead for stereo operation.

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How do I record onto my computer and edit the files?

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If your computer does not already have something, you will need to purchase or download any audio editing software of your choice to record and edit audio files. These files can typically be saved as WAV or MP3 files. You may also need to adjust some settings in the audio configuration files on your computer or in your software to allow recording in stereo.

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Does Universal Host come with any Talk Show software?

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No, our description "Turn your PBX into a low cost talk show system" pertains to using a multi-line PBX phone system as a line selector switch. When the Universal Host is on line, simply select which phone line you want to talk to, either dropping the last caller, or putting them back on hold.

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Do I need any software drivers for the USB interface?

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No, the USB interface is plug and play compatible.

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Why is there a Send 2 mini-jack on the back of my Universal Host?

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This is a second line level input to Universal Host. Here you can connect another device, such as a CD player or the output of your personal audio player, to add audio to the conversation. This enables you to play background music or other sound bites during your discussion. Do not connect a microphone to this jack. This is a mono input. If you connect a stereo output here such as a Line Out from your audio player, you will receive only Left channel audio on this jack.

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Why is there a loud hum on the output of my Universal Host, even when nothing else is connected?

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Make certain you are using the regulated power supply that was shipped with this unit. Power supplies are not all the same.

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Do I need any software drivers for the USB interface?

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No, the USB interface is plug and play compatible.

$649 US

Now approved for sale in Europe and Australia!