Below you'll find our Frequently Asked Questions for this product. If you have a question
that you don't see answered here, please email your question to support@jkaudio.com
or call 1-800-552-8346.
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How do I use a microphone with the THAT-2? |
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THAT-2 needs a "line level" signal to send audio down the phone line.
You'll either have to get a microphone pre-amplifier or mic mixer. |
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We're using THAT-2 to get caller audio to broadcast on our call in
radio show. It works but we'd like to get better sound quality. What do we do? |
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THAT-2 was not really designed to do what you're talking about. As you said, it works but not very well. You should look into getting a Broadcast Host or an Innkeeper digital hybrid. Our digital hybrids were designed specifically for this purpose. If you need to use this device with a multi-line phone system, check out our innkeeper PBX and PBXport digital hybrids. |
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I'm using THAT-2 for interview recording and playback over the telephone.
Every time I press in the gray button I get a loud squeal and feedback. How do I fix
this? |
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Try changing the setting of the ABC handset selector switch. If the
handset type is not set correctly you could get the feedback you are describing. Trial
and error works best to find the right handset type but this info also may help. Handset
Types:
- A=Electret
- B=Dynamic
- C=Carbon
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What is the gray pushbutton on THAT-1 and THAT-2 used
for? |
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The button is used to select which audio signal will
be sent into the telephone.
OUT = talking on the handset,
IN = sending audio through the RCA jack.
Keep in mind that you cannot send audio into the RCA jack and talk on the handset
at the same time. However, any audio that is sent into the telephone can be heard
on the handset and is available on the RCA output jack at all times. |
Now approved for sale in Europe and Australia!