Below you'll find our Frequently Asked Questions for this product. If you have a question
that you don't see answered here, please email your question to support@jkaudio.com
or call 1-800-552-8346.
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How do I adjust the level of the balanced output on the RemoteMix
Sport? |
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The Balanced XLR output of the RemoteMix Sport is a fixed line level
output. If needed you should adjust the audio level at the input of the device you
are sending it to. |
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Why doesn't my RemoteMix Sport ring when a call comes in? |
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The audible ringer found on other RemoteMix units was replaced with
a visual ring indicator on the RemoteMix Sport. It is a red LED that flashes when
a call comes in. The indicator is located next to the keypad toggle switch on the
volume control panel. |
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Will your RemoteMix Sport provide phantom power for my condenser microphone? |
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No, our devices will not provide phantom power. If you are connecting your microphone directly to a JK Audio RemoteMix, you should use a dynamic mic. |
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I've lost my power supply for my RemoteMix Sport unit.
I have another power supply that fits from a different product. Can I use this instead? |
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NO! Never use a power supply other than the one that was
supplied by your manufacturer. Power supplies are available in either AC or DC output
with many combinations of voltage and available current. DC supplies carry either
positive or negative center pin output and may or may not be "regulated". If you connect
a negative center pin power supply to a positive center pin jack, it's just like hooking
up the battery cables to your car backwards. Obviously you would not want to do this
to your car or your expensive audio equipment. "Regulation" is the tolerance to the
specified voltage of your DC power supply. All of our DC power supplies have a low
noise 5% tolerance. This means that our 9V DC power supplies will always output 9
volts +/- 5%, whether you are using no power at all or applying a full load. Most
consumer power supplies are not regulated. A non-regulated 9V, 800mA power supply
could actually output 16V until an 800 mA load is applied. This could invariably damage
your equipment, and also create a great deal of noise. There is also no standard for
the size of your power jack. This means that a 16VAC power supply and a 1.5VDC power
supply could both have the same 2.1mm jack. |
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Can I wire a stereo mini output into the XLR input of
a RemoteMix Sport? |
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Yes. You need to wire the tip to pin 2, the sleeve to
pin 1, and leave the ring and pin 3 floating. You should use the mic 1 input since
it is mic/line switchable, and use mic 2 for an additional microphone. |
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What kind of device can I connect to the Cue Input? |
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The Cue Input accepts a signal from the headphone output jack of any audio device such as a portable radio or MP3 player. This audio will only be sent to the three headphone outputs on the RemoteMix Sport so it is a great way to send audio cues to your announcers. The 50 ohm impedance is too low to be driven by most line level outputs. |
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The output from Mic 1 is very low but the other mics are fine. |
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Check the position of the Mic/Line switch near Mic 1. This first input can be switched to accept a line level signal from a mixer or other equipment. |