Below you'll find our Frequently Asked Questions for this product. If you have a question
that you don't see answered here, please email your question to support@jkaudio.com
or call 1-800-552-8346.
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How do I use a cellular phone with my RemoteMix C+? |
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One of two ways. If you have an old analog cell phone or bag phone,
you can a fax/modem adapter to convert the cell phone into an RJ-11 phone line jack.
If you're like most people that have the newer digital wireless telephones, you can
use our Daptor One. The Daptor One connects to the 2.5 mm micro jack on your wireless
phone and then connects the phone line jack on the RemoteMix C+. |
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Can I use the RemoteMix C+ with a digital PBX phone system if there
is no analog line available? |
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No. If you need compatibility with digital PBX or ISDN phone systems
you should step up to a RemoteMix 3 or RemoteMix Sport. These units will work virtually
anywhere. |
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I've lost my power supply for my RemoteMix C+ unit. I
have another power supply that fits from a different product. Can I use this instead? |
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NO! Never use a power supply other than the one that was
supplied by your manufacturer. Power supplies are available in either AC or DC output
with many combinations of voltage and available current. DC supplies carry either
positive or negative center pin output and may or may not be "regulated". If you connect
a negative center pin power supply to a positive center pin jack, it's just like hooking
up the battery cables to your car backwards. Obviously you would not want to do this
to your car or your expensive audio equipment. "Regulation" is the tolerance to the
specified voltage of your DC power supply. All of our DC power supplies have a low
noise 5% tolerance. This means that our 9V DC power supplies will always output 9
volts +/- 5%, whether you are using no power at all or applying a full load. Most
consumer power supplies are not regulated. A non-regulated 9V, 800mA power supply
could actually output 16V until an 800 mA load is applied. This could invariably damage
your equipment, and also create a great deal of noise. There is also no standard for
the size of your power jack. This means that a 16VAC power supply and a 1.5VDC power
supply could both have the same 2.1mm jack. |
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Will your RemoteMix C+ provide phantom power for my condenser microphone? |
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No, our devices will not provide phantom power. If you are connecting your microphone directly to a JK Audio RemoteMix C+, you should use a dynamic mic. |
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Can I wire a stereo mini output into the XLR input of
a RemoteMix C+? |
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Yes. You need to wire the tip to pin 2, the sleeve to
pin 1, and leave the ring and pin 3 floating. You should use the mic 1 input since
it is mic/line switchable, and use mic 2 for an additional microphone. |
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The output from Mic 1 is very low but the other mic is fine. |
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Check the position of the Mic/Line switch near Mic 1. This first input can be switched to accept a line level signal from a mixer or other equipment. |