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RemoteMix 4
Portable Broadcast Mixer
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Below you'll find our Frequently Asked Questions for this product. If you have a question that you don't see answered here, please email your question to support@jkaudio.com or call 1-800-552-8346.

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How long do the batteries last?

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There are many variables that affect battery life, such as phantom power, the number of headphones, and the use of Bluetooth. All of our battery life tests included 4 headphones playing music at average listening levels. These test use standard alkaline batteries. Lithium batteries can add 3 to 4 times the battery life, at 3 to 4 times the cost.

Again, these numbers are from lab tests which may not represent your usage:

7 hours of broadcast through a cell phone using Bluetooth Wireless Technology at a distance of 1 meter.

9 hours of broadcast through the phone line hybrid, using a phantom powered microphone.

10 hours of broadcast through the phone line hybrid using dynamic microphones.

 

 

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Does the AC power supply charge the batteries?

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No. You may use rechargable batteries, but you must remove and recharge the batteries outside of the RemoteMix 4.

 

 

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How can I tell how much battery life is remaining.

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The red “Power” LED functions as a battery life gauge that will gradually dim as the battery life runs down. This red LED will go completely dark about a half hour before the unit shuts down. Keep in mind that the VU meter, Bluetooth, and clipping LEDs will remain bright until the unit stops functioning.

 

 

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What is the range of the Bluetooth transmitter/receiver?

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The RemoteMix 4 will transmit and receive audio signals up to 25 feet from your Bluetooth device. Because transmitting signals over longer distances will require more power, you should keep the RemoteMix 4 close to your Bluetooth device to conserve battery power.

 

 

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The output from Mic 3 is very low but the other mics are fine.

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Check the position of the Mic/Line switch near Mic 3. This input as well as the Mic 4 input can be switched to accept a line level signal from a mixer or other equipment.

 

 

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Will any cellular telephone work with RemoteMix 4?

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The wireless interface on the RemoteMix 4 works very well with most cellular telephones. However, some wireless telephones generate excessive RF noise which can be can be heard as a “chattering” or “motor boat” sound. The noise from these particular telephones will be unacceptable for most broadcast applications. Also, some wireless phones have the standard 2.5 mm headset jack while others have proprietary jacks. Adapters to convert the proprietary jack to a standard 3-conductor 2.5 mm jack are available for most wireless telephones through their dealers, local electronic stores or many internet stores.

 

 

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What kind of device can I connect to the Cue Input?

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Setting the switch for the dual-purpose 1/4” input to “Cue Input” will provide a standard line level input from another audio device, such as a portable radio. The audio signal will be sent to any of the four headphone outputs if that headphone switch is set to “Return”. This way, your announcers can listen for a cue from their radio station at the end of a station break.

 

 

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Why doesn't my RemoteMix 4 ring when a call comes in?

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The audible ringer found on some of our other RemoteMix units was replaced with a visual ring indicator on the RemoteMix 4. This red LED flashes when a call comes in. The Ring indicator is located directly below the keypad on the front of the unit.

 

 

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The cellular interface cable was left behind at our last event. Can I get a replacement at our local audio supply store?

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This is a custom made cable and is not wired the same as those that may be available at your local electronics store. Please contact your JK Audio dealer or our Customer Service department and ask for a CN045 replacement cable.

 

 

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I've lost my power supply for my RemoteMix 4 unit. I have another power supply that fits from a different product. Can I use this instead?

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NO! Never use a power supply other than the one that was supplied by your manufacturer. Power supplies are available in either AC or DC output with many combinations of voltage and available current. DC supplies carry either positive or negative center pin output and may or may not be "regulated". If you connect a negative center pin power supply to a positive center pin jack, it's just like hooking up the battery cables to your car backwards. Obviously you would not want to do this to your car or your expensive audio equipment. "Regulation" is the tolerance to the specified voltage of your DC power supply. All of our DC power supplies have a low noise 5% tolerance. This means that our 9V DC power supplies will always output 9 volts +/- 5%, whether you are using no power at all or applying a full load. Most consumer power supplies are not regulated. A non-regulated 9V, 1.2A power supply could actually output 16V until a 1.2A load is applied. This could invariably damage your equipment, and also create a great deal of noise. There is also no standard for the size of your power jack. This means that a 16VAC power supply and a 1.5VDC power supply could both have the same 2.1mm jack.

 

 

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Why do I keep getting an error message when I try to pair with my Bluetooth enabled cell phone?

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There is a difference between “Idle Mode” and “Pairing Mode”. The first time you make a connection with a new Bluetooth enabled device, you must be in Pairing Mode. Please read carefully through the instructions on Page 10 of your User Guide for detailed information about Pairing Modes.

 

 

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How do I send full bandwidth stereo through my Bluetooth phone?

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RemoteMix 4 supports A2DP (Sink), Hands Free and Headset profiles with BlueCore 3-Multimedia technology. You will be able to send full bandwidth stereo audio through any cell phone that supports A2DP.

$1395 US

Now approved for sale in Europe and Australia!


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