Below you'll find our Frequently Asked Questions for this product. If you have a question
that you don't see answered here, please email your question to support@jkaudio.com
or call 1-800-552-8346.
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Why was the innkeeper 1/1r discontinued?
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The original innkeeper 1/1r/1x/1rx series was designed back in 1999. The original versions remain an excellent balance of quality and value. We will continue to provide both warranty and out-of-warranty support. We saw an opportunity to redesign the product for global compliance, add features, and even drop the price of the 1x/1rx, as long as we discontinued the 1/1r.
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Does the innkeeper send a burst or beep down the phone line at the
beginning of the call like our current hybrid? |
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No. Innkeeper uses the actual transmit signal to evaluate the phone
line and tune its algorithm. As you begin to speak, innkeeper is hard at work cancelling
your voice from the Caller Output jack. Within milliseconds your voice is reduced
into the noise floor. |
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We're using an Innkeeper 1r at our radio station for putting callers
on the air and it works great. The only thing I have trouble with is different caller
levels. We'll have one caller come in really good but the next might be too low. Is
there something I can do to make all the callers come in at the same level? |
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You may want to consider our innkeeper 1x or 1rx digital hybrid. These “x” versions include a selectable AGC (Automatic Gain Control) feature that will equalize incoming caller levels. |
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Will your innkeeper 1 provide phantom power for my condenser microphone? |
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No, our devices will not provide phantom power. If you are connecting your microphone directly to an innkeeper 1, you should use a dynamic mic. |