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Field-Friendly Phone Interfaces

Appeared in Radio World 4/1/98
by Paul Kaminski

The dial-up "plain old telephone system" or POTS, remains the least-expensive system for transmission or reception of audio, albeit with limited audio frequency response. With last-minute remotes, breaking news stories, increased program demands and budgetary pressures, some radio users still depend on POTS for transmission and reception. Most people producing such programs or news coverage are not technicians. An easy way to hook equipment to the phone system is a big plus.

Handset answer

This article focuses primarily on handset replacement products. Calls to manufacturers and dealers turned up the model mentioned here. If you make or use a model not shown, let me know and I'll write about it in a future article.

Handset replacement devices plug up or into the handset port on a POTS telephone. They replace the telephone handset microphone, and sometimes the receiver, either with an enhanced microphone or with a provision that lets you connect a broadcast mic and headphones to the telephone instrument. The replacement devices do not act like a telephone hybrid, splitting the signal into separate transmit and receive paths. Nor, with a few exceptions, do they plug up to standard telephone RJ-11 jacks, or work with phones in which the dial pad is in the handset. You still need to dial with the dial pad of the instrument. The handset, by design, allows leakage between the send and receive paths ("side tone").

John Lynch, a sales representative for Broadcast Supply West [Worldwide] of Tacoma, Wash., said handset replacement devices are not designed to record or put two way conversations on the air. "It can be done, but the quality will never be as good as that available with a telephone hybrid," he said. If you do one thing at a time with them, just send or receive audio, you can get acceptable results, Lynch said. According to Lynch, handset replacement devices are attractive to broadcasters on a budget, because they allow those broadcasters to "do a remote using any telephone that has a handset that can be disconnected...

...JK Audio makes similar passive handset interfaces. The THAT-1 and THAT-2 allow users to send or receive audio, from equipment ranging from full-blown mixers to cassette recorders. The THAT-1 has a simple interface, with RCA jacks for inputs and outputs and a handset mute switch that replaces the handset on an electronic phone (not the old carbon mic style).

The THAT-2 adds volume controls, XLR line in and line out, and a handset switch that allows it electrically to match handsets from old-style carbon mics to digital PBX. The XLR mic-level telephone output allows an easy interface to professional equipment. Both units provide a mix of send and receive audio on their outputs.

JK Audio makes a receive-only unit called the QuickTap IFB that provides and XLR line-level connection and a 1/8-inch mono output jack for listen-line audio ? a good tool when you need to feed pre-delay cue to a headphone amp or a talent ear piece.

Mixing, too...

...You also can choose units that include mixing capability.

JK Audio addresses the high-dollar end of this market, with the RemoteMix, RemoteMix C+ and the RemoteMix 3. The latter model blurs the line between handset replacement devices and telephone hybrids. If you need a three-input portable mixer and handset replacement device/phone line hybrid (hooks to both RJ-11 and handset jacks) with VU meter, squawk-box intercom style talkback and a touch-tone dial, this is your box.

The next JK iteration of the RemoteMix 3 is called the 3.m, which adds a clean mixer feed (without telephone receive audio) to its other capabilities, without an increase in price. With an audio response of 8Hz to 15 kHz, it works well for basic field mixing to record to a MiniDisc or High-end tape recorder. JK also has an even more advanced model, the Remote Mix 3x4, which allows not only a hot backup system for an ISDN/POTS codec or RPU, but also the ability to produce a remote call-in talk show in the field.

Versatility

The versatility of these devices can help broadcasters solve telephone and remote-feed problems using POTS. While the system audio response is band-width-limited, the transmitted audio benefits from the addition of a better microphone. Your news product can benefit, too. If your competitor covers an event with a voice report, and you cover the same event with a wraparound report, including actuality of the subject matter, expert or newsmaker, your station will be perceived as the one that brings an extra perspective to the story.

To summarize the reasons for handset replacement devices: The cost is low compared to POTS codecs, frequency extenders, RPUs and satellite transmission equipment. Some units are less than $100.

They offer relatively easy connection to any hard-wired telephone with a detachable headset. With digital PBXs, it may be the only option if you go hard-wired.

They allow recording or transmitting of enhanced dial-up POTS audio (but not both simultaneously with any quality).

They allow a hot backup to an RPU/POTS or ISDN codec or other feed (reduce make-goods on that must-run, big-dollar remote).

Higher-end handset replacement devices ($260 and higher) include rudimentary mixing of mic-and line-level send audio, a separate line-level feed, an output for recording from the telephone line and other features, depending on the box.

The marginal cost of transmission per minute is low compared to cellular phones.

Paul Kaminski is the Motor Sports Radio Network news director and host of its syndicated weekly programs "Race Talk" and "Radio Road Test."


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